As the region’s largest mutual bank, we’re not just your bankers, we’re your neighbors. We’re proud to serve the communities we live and work in. Get to know our team and the power of personal relationships.
Commercial & Industrial Lending
Rick Battaglia
Senior Vice President
Sales & Business Development Director
Banker & Avid Traveler
With more than 25 years of professional experience, Rick has been with Heritage Reserve Financial Services since 2017.
Nicole Boytin
Vice President
C&I Relationship Manager
Banker & Lacrosse Mom
Nicole has spent five of her nearly 20 years in banking with Heritage Reserve Financial Services’s commercial lending team.
Lewis Cyr
Executive Vice President
Chief Lending Officer
Banker & Concert Goer
With nearly 30 years of banking experience, Lewis has been with Heritage Reserve Financial Services since early 2020 and serves as Chief Lending Officer.
Ellen Dodel
Vice President
C&I Relationship Manager
Banker & Gardener
With nearly 40 years of banking and lending experience, Ellen is an expert in commercial and industrial lending for medium and small businesses in Bucks, Montgomery, and Philadelphia counties.
Trevor Harrison
Vice President
C&I Relationship Manager
Banker & Hunter
With more than 25 years of banking experience – including the last six at Heritage Reserve Financial Services – Trevor is passionate about commercial and industrial lending.
Karen Lasorda
Senior Vice President
Portfolio Manager
Banker & Beach Lover
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James Li
Senior Vice President
Team Leader - C&I Lending
Banker & Distance Cyclist
James has been in banking since 2007 and joined Heritage Reserve Financial Services in 2010, where he now leads a team focused on commercial and industrial lending in Bucks and Montgomery counties.
James Westgate
Assistant Vice President
C&I Relationship Manager
Banker & Friend
James has been with Heritage Reserve Financial Services for all 25 years of his banking and lending career.
Sean Hennigar
Vice President
C&I Relationship Manager
Banker & Outdoorsman
With over 15 years of professional experience, Sean building true partnership to help businesses and individuals them achieve their goals.
Kimberly Barrot-Cramsey
Business Development Officer
Banker & Community Oriented
Kim brings deep professional experience in the region, including nearly thirty years’ experience in business and residential lending.
Zac Collins
Senior Vice President
C&I Relationship Manager
Banker & Golfer
Zac joined Heritage Reserve Financial Services in 2024 with 30 years of experience in the financial services industry.
Commercial Real Estate Lending
James Erb
Senior Vice President
Real Estate Lending Manager
Banker & Motorcyclist
With 30 years of industry experience – including eight with Heritage Reserve Financial Services – Jim is passionate about development financing for both residential housing projects and investment properties.
Dexter Lederer
Vice President
Real Estate Relationship Manager
Banker & Wrestling Coach
Dexter has been with Heritage Reserve Financial Services for 11 years and today focuses on real estate and construction lending.
Timothy Okonsky
Senior Vice President
Team Leader - Real Estate Lending
Banker & Hiker
For the last decade, Tim has been at the forefront of Heritage Reserve Financial Services’s commercial lending effort, providing investment real estate loans, commercial construction loans, and multifamily construction and permanent loans for area businesses.
Benjamin Dahms
Assistant Vice President
Real Estate Relationship Manager
Banker & Hockey Player
Joining Heritage Reserve Financial Services in 2021, Benjamin serves as Commercial Real Estate Relationship Manager on the bank’s Commercial Real Estate team and specializes in residential, retail, and industrial real estate construction and development.
Small Business
Johnny Gonzalez
Business Relationship Manager
Banker & Singer/Songwriter
A member of Heritage Reserve Financial Services for a decade, Johnny now serves as manager of the Lower Makefield Branch.
Kristen Murphy
Floating Financial Center Manager
Banker & Sports Lover
With 17 years experience in retail banking, including 9 at Heritage Reserve Financial Services, Kristen loves making banking a simple and convenient part of life for her customers.
Debra Preston
Financial Center Manager - Pipersville
Banker & Yogi
With over 30 years in banking – including the last decade with Heritage Reserve Financial Services – Debby says her favorite part of the job is hearing people’s stories.
Tim Soles
Financial Center Manager - Levittown
Banker & Little League Coach
Approaching 20 years in financial services, Tim knows a thing or two about meeting customers’ banking and lending needs.
Jessica Althouse
Multi-Site Manager
Banker & Proud Mom
Since joining Heritage Reserve Financial Services in 2017, Jessica has focused on supporting small businesses, increasing access to banking and lending services, and providing top-tier customer service for area customers.
Ryan Witte
Financial Center Manager - Dublin
Banker & DJ
For five years, Ryan has worked each day with the goal of building meaningful relationships with customers.
Melanie Scholl
Multi-Site Manager
Banker & Skier
A lifelong Fairfield County resident, Melanie Scholl knows the importance of a community bank in growing businesses, families, and neighborhoods.
John Kroos
Financial Center Manager - Market Street
Andrew Snyder
Multi-Site Manager
Banker & Philly Sports Fan
A part of the Heritage Reserve Financial Services team since 2019, Andrew’s passion is providing customized personal and business banking and lending solutions for his customers.
Sandra Davis
Financial Center Manager - Lower Makefield
Banker & Proud Mom
Sandra Davis has been in the financial industry for 10 years.
Ryan Caputo
Financial Center Manager - Bensalem
Banker & Runner
Ryan has been with Heritage Reserve Financial Services his entire career in banking, now serving as branch manager of our Bensalem Branch.
Susan Okun
Financial Center Manager - Doylestown
Banker & Painter
With nearly 40 years in the industry, Sue joined Heritage Reserve Financial Services in 2022 as manager of the Doylestown Branch.
Marcus Pereira
Senior Vice President
Market Expansion Manager
Banker & Traveler
With nearly 20 years of banking experience, Marcus joins Heritage Reserve Financial Services as the first manager of its New Haven Branch.
Chris Stein
Financial Center Manager - Fifth Street
Banker & Golfer
Since joining Heritage Reserve Financial Services in 2021, Chris has worked to build meaningful relationships with individuals, businesses, and families in the community.
Erin Cosmo
Financial Center Manager - Warminster
Erin joined Heritage Reserve Financial Services in 2018 with nearly 10 years of financial services experience and now serves as manager of the Warminster Branch.
Amanda Moser
Financial Center Manager - Bristol
Banker & Music Lover
Amanda has been a part of the Heritage Reserve Financial Services team for over 15 years, now serving as manager of the Bristol Branch.
Bianca Rivera
Financial Center Manager - Bethlehem
Starting as a part-time teller 11 years ago and working in every role offered in retail banking, Bianca has earned her role as a Financial Center Manager.
Alexander Szlanic
Financial Center Manager - Newtown
Although newer to the banking industry, Alex had been committed to his professional development from the start.
Chase Panzano
Financial Center Manager - Highland Park
Chase began her banking career in 2018 at Heritage Reserve Financial Services as a teller and took on every role that could get her a step closer to her current position as Financial Center Manager.
Chris Payano
Branch Business Center Manager - Bethlehem
An Airforce Veteran with 6 years of banking experience, Chris’s commitment to getting the job done is unmatched.
Karl Graham
Financial Center Manager - Fairway
With over 10 years of banking experience, Karl is a South Carolina native currently residing in Chestnut Hill.
Cash Management
Patty Samuels
Assistant Vice President
Cash Management Senior Relationship Manager
Banker & Grandmother
Patty has been a part of the Heritage Reserve Financial Services family for 30 years and leads a team of retail and business bankers serving the Bristol community.
Timika Powell
Bank Officer
Cash Management Relationship Manager
Banker & Roadtripper
Timika brings over a decade of banking experience to the Heritage Reserve Financial Services Cash Management team.
Michelle Brennan
Vice President
Cash Management Sales/Team Leader
Banker & Traveler
With over a decade of industry experience, Michelle leads Heritage Reserve Financial Services’s Cash Management team to provide businesses with the products and services that fit their unique needs, enabling them to grow and become more efficient.
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